- SHIPPING & RETURNS
- Memorial Day
- NEW STYLE Reading Glasses
- Reading Glass Sale
- HUMANITARIAN MISSIONS
- Reading Glasses
- Reading Glass Accessories
- ABOUT US
- SHIPPING & RETURNS
- CONTACT US
You have of store credit. To use it, simply place your order and you will be able to choose store credit as the payment method when it comes time to pay for your order.
SHIPPING & RETURNS
Standard Mail is shipped by the United States Postal Service and it is a flat fee of $4.00. With this shipping method, USPS picks up your package and delivers it to your desired location.
Delivery time as advertised by USPS is anywhere between 5 to 10 business days. Please note that your package will not travel during weekends.
*** Please upgrade to Priority Shipping if you require your package sooner.
Priority Mail is $6.90. This shipping choice is handled strictly by the US Postal Service.
Delivery time is estimated between 2 to 5 business days, but it is not guaranteed.
UPS is $12.00 and it is described as our most reliable choice as a signature is required upon delivery.
Delivery time is estimated between 3 to 5 business days.
Shipping outside the US is $12.00; delivery time is approximately 2 weeks.
>>>Exception: Shipping to Canada is $10.00; delivery time is approximately 2 weeks.
****PLEASE NOTE THAT THE WEIGHT OF THE PACKAGE HAS AN INFLUENCE ON THE PRICE OF UPS AND INTERNATIONAL SHIPPING. PACKAGES CONTAINING MORE THAN 30 PAIRS OF GLASSES MAY EXPERIENCE AN INCREASE IN SHIPPING PRICES.
***The above are estimated delivery times and are not guaranteed***
***Please Note that S&H Charges are NOT REFUNDABLE***
You may return most new, unopened items within 30 days of delivery for a full refund of the item. We'll also pay the return shipping costs IF the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
***10% Restocking Fee May Apply On Orders of $35 or more.
RETURN/EXCHANGES FOR SALE ITEMS:
Items with a sale price can be turned in for an exchange of any kind. If requested item is
of greater value, the difference will be charged through the original method of payment.
Items with a sale price can be turned in for a return, however, in order to be refunded the
full sale price, all sale items must be returned. If a partial order is sent
for a refund, a restocking fee of $1.00 per sale item returned will be applied.
To return or exchange a product, enclose a copy of your invoice with your instructions to
the following address:
PO Box 802
Hollywood, FL 33022
Please allow 2 weeks for processing