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Shipping Options

Standard Mail (USPS)

• Flat rate: $7.50

• Shipped via United States Postal Service

• Delivery time: 5–10 business days (as estimated by USPS)

• Please note: Packages do not travel on weekends

If you need your order sooner, please upgrade to Priority Shipping.

Priority Mail (USPS)

• Cost: $12.99

• Shipped via United States Postal Service

• Estimated delivery: 2–5 business days

• Delivery times are not guaranteed

UPS Shipping

• Cost: $21.00

• Signature required upon delivery

• Estimated delivery: 3–5 business days

• Considered our most reliable shipping option

International & Canada Shipping Policy

Canada

At this time, we are not shipping orders to Canada.

Due to ongoing logistical and regulatory uncertainties, we have temporarily suspended shipping to Canada until further notice.

International Shipping (Outside the U.S.)

International shipping is handled on a case-by-case basis.

• Availability depends on destination, order size, and current shipping conditions.

• International shipping rates and delivery timelines may vary.

- Please contact us before placing an international order to confirm whether we can ship to your location and to receive a shipping quote.

International Shipping Disclaimer

• International orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the recipient.

• Delivery timelines for international shipments cannot be guaranteed.

Delivery Time Disclaimer

All delivery times are estimates and are not guaranteed.

Return Policy (General Items)

The following return policy applies to most standard retail items sold on our website.

• Items may be returned within 30 days of delivery for a refund of the item price.

• Shipping & handling charges are not refundable.

• Return shipping costs are covered only if the return is due to our error (incorrect or defective item).

Important Return Policy Notice

Some items sold on our website may have their own specific return policies.

• Certain sale items and humanitarian mission / bulk donation items are FINAL SALE and not eligible for return or exchange.

• Please refer to the individual product listing to determine the return policy that applies to that specific item.

The return policy listed on the product page always takes precedence over this general policy.

Refund Timeline

You should expect your refund within up to four weeks, although many refunds are processed sooner. This timeframe includes:

• Return shipping transit: 5–10 business days

• Return processing: 3–5 business days

• Bank processing: 5–10 business days

How to Start a Return

Please Contact Us with:

• Your order number

• Details of the item you wish to return

We will respond promptly with return instructions.

Restocking Fee

• A 25% restocking fee may apply to orders $100 or more, unless otherwise stated on the product listing.

Sale Items: Returns & Exchanges

Unless otherwise stated on the product page:

• Sale items may be exchanged for another item.

• If the replacement item has a higher value, the price difference will be charged to the original payment method.

• Sale items may be returned only if all sale items from the order are returned.

• Partial sale returns will incur a $1.00 restocking fee per sale item returned.

Note: Some sale items are marked FINAL SALE and are not eligible for return or exchange.

Return Address

Please include a copy of your invoice and return instructions in the package:

R.G.C.A

PO Box 232

Avon Park Fl 33826-0232

Processing Time

Please allow up to 2 weeks for return or exchange processing.